FAQ's
Are there any other sizes?
Lockabox One is currently our only available size and has been designed specifically for everyday use items and to store within standard fridges and cupboards. The 10.5 litre volume is still portable when full and the design allows multiple products to be stacked for larger space requirements. if you are looking for a smaller or larger product please contact us as we are currently developing our range and your feedback would be greatly appreciated.
Is it possible to disassemble/ Take apart the Lockabox One?
Lockabox offers a level of security through its patented clam shell design and comes fully assembled and ready to use. The nature of the Lockabox One means it can not be disassembled/taken apart to ensure the quality and protection of the design.
What can you fit inside the Lockabox One?
Everything for a pint size bottle of milk to mobile phones and tablets whilst on charge. Lockabox One is also the ideal size for cream and lotions, blister packs and standard medicine bottles.
Can this box be tethered or fixed down?
The Lockabox one is designed to be compact, discreet and portable but is also suitable for mechanical fixing (screws and bolts), is safe to use with adhesives and often our customers use tethers connecting the product to a secure object.
Can you change the code at anytime?
Yes, Lockabox has a quality three digit combination code designed for regular use. It’s simple design enables a change to be quickly set and can be changed at any time and as many times as required. For further information on setting the code, please see our FAQ page.
How secure is Lockabox One?
Lockabox One is designed to provide a level of security in both domestic, professional and commercial environments. It is made from a leading impact and shatter resistant food grade polycarbonate and is exceptionally durable when used everyday as a deterrent to unwanted access, safety and the protection of others. It is not designed to be a fail safe to entry and must be used responsibly, please see our important information tab before making a purchase.
Shipping and Delivery
UK Delivery
United Kingdom ‘Mainland’
Free Standard 2 – 3 Day Service
All orders are shipped using Royal Mail Tracked.
United Kingdom (UK): Northern Ireland, Highlands, and Islands (Inc. Channel Islands)
Free Standard 3 – 4 Day Service
All orders are currently shipped using Amazon Fulfilment Services. Once your order is ready for dispatch you will receive an email confirmation with tracking details attached.
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European Delivery
EU Member States
Free Standard 2 – 5 Day Service
All orders are currently shipped using Amazon Fulfilment Services. Once your order is ready for dispatch you will receive an email confirmation with tracking details attached.
Non-EU States – From £9.95
Estimated 4 – 8 Day Service
1 unit = £9.95
2-3 units = £12.95
4-6 units = £16.95
7-12 units = £19.95
More than 12 units = £24.95 *See below for volume orders
(Albania, Belarus, Bosnia & Herzegovina, Gibraltar, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, Vatican)
Please see ‘Rest of World’ if the country you were looking for is not included in the above list.
All deliveries are tracked and will be dispatched within 48 hours of ordering from our UK independent fulfilment house.
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North American Delivery
North America, Canada & Mexico
Free Standard 3 – 5 Day Service
All orders are currently shipped using Amazon Fulfillment Services. Once your order is ready for dispatch you will receive an email confirmation with tracking details attached.
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Australian Delivery
£15.95 Standard 4 – 8 Day Service* (Flat rate 1 – 12 units)
*Free Standard 4 – 8 Day Service to launch June 2021, applicable to full product range.
Orders containing Lockabox One Crystal & Lockabox Shelf Pack are currently shipped using Amazon Fulfillment services. All other product lines are shipped using DHL from our independent fulfilment house, in the UK. Once your order is ready for dispatch you will receive an email confirmation with tracking details attached.
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Rest Of World Delivery
Rest of World – From £15.95
Estimated standard delivery times may vary please enquire for further information, via: info@lockabox.com
1 unit = £15.95
2-3 units = £18.95
4-6 units = £24.95
7-12 units = £34.95
More than 12 units = £44.95 *See below for volume orders
All deliveries are tracked and will be dispatched within 48 hours of ordering from our UK independent fulfilment house.
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Current Restrictions
Due to the most recent Coronavirus border restrictions please allow extra time for EU deliveries outside of the UK.
For further information please email us at info@lockabox.com. We apologise for any inconvenience.
Disclaimer
Lockabox One™ is designed to offer you a level of protection for your personal goods and a deterrent to theft in a social, domestic and professional environment. Lockabox One should not be used to store high value items and should not be relied upon to prevent individuals determined to gain access with force. You are responsible for goods stored in your Lockabox One so please it responsibly.
Exchanges & Refunds
Returning your product because you changed your mind
Please contact returns@lockabox.com if you wish to return your item, a returns label will be provided, we will expect the box to be unused and in original condition (including all labels and tags intact) with proof of purchase within 30 days, we will give you an exchange or refund, as long as your returned product meets our terms and conditions, the cost of return shipping will be deducted from your refund amount.
Returning a faulty item
If your product develops a fault within 30 days of purchase please contact us at returns@lockabox.com , we will issue you with a free returns label. Please return with proof of purchase and we will issue you with a replacement or a full refund.
Lockabox Warranty
Lockabox products come with a 2 year manufacturer warranty as standard. If your product develops a fault within this period please send a full detailed description and images to help our returns team understand the fault and to provide you with the next steps and appropriate course of action. Please email returns@lockabox.com as soon as you think there may be a problem with your Lockabox.
Why Lockabox?
Where is it used
Widely used in family homes, house shares, healthcare, workplaces, and education. This coded lock box is ideal for use as a lock box for medication, as a lockable fridge storage box and even as a device locker. It’s inbuilt stacking sockets enable multiple lock boxes to be stacked or racked where storage space is limited or subject to regular change.
Why is it used
The Lockabox One is often used for safety keeping, preventing accidents within the home and keeping medicines secure. It can also be used as a fridge safe for those who want to protect their beloved snacks. More recently, many parents have used our lockable boxes for locking away devices, limiting screen time and encouraging positive behavioural changes.
Why Lockabox
The Lockabox One is a bestseller on Amazon due to its unique combination of security with everyday use, meaning people can keep their items secure whilst still being able to access them daily. The Lockabox has often been described as a life changer!
Best used with
A Lockabox One shelf pack to maximise efficiency and flexibility.
Our Professional Clients
For trade enquiries and more information on volume pricing, please see our Lockabox Trade Enquiries page.
